Privacy Policy
Last updated:
This Privacy Policy explains how Slryxelluaghon (the data controller for this website) processes personal data when you browse or purchase NexoraHealth dietary supplements through slryxelluaghon.world. We aim to comply with the EU General Data Protection Regulation (GDPR) where it applies, the UK GDPR where relevant, and New Zealand privacy principles under the Privacy Act 2020.
1. Data controller and contact
Legal trading name: Slryxelluaghon
Address: 20 Rees Street, Queenstown 9300, New Zealand
Email channels (display only, no hyperlinks in the site footer): info@slryxelluaghon.world, contact@slryxelluaghon.world, support@slryxelluaghon.world, help@slryxelluaghon.world
For GDPR-related requests you may contact us using any of the addresses above. We may ask you to verify your identity before fulfilling a request.
2. Categories of personal data
We may process: identification and contact data (name, email, phone if provided), order and communication content (messages you send), technical data (IP address, browser type, device identifiers), and cookie data as described in the Cookie Policy.
3. Purposes and legal bases (GDPR)
- Contract: processing orders, responding to enquiries, and managing returns where applicable.
- Legitimate interests: securing the website, fraud prevention, improving service quality, and analytics where permitted by your cookie choices.
- Consent: non-essential cookies, optional marketing communications when you opt in, and certain contact forms where consent is the appropriate basis.
- Legal obligation: accounting, tax, and regulatory record-keeping where required.
4. Recipients and transfers
We use service providers (for example hosting, email delivery, and payment processors where applicable) under written agreements that require appropriate safeguards. If data is transferred outside New Zealand or the EEA, we rely on adequacy decisions, standard contractual clauses, or other approved mechanisms.
5. Retention
We keep personal data only as long as necessary for the purposes above. Order records are typically retained for the period required by tax and consumer law (often several years). Marketing consents are refreshed periodically. Technical logs may be kept for a shorter security window unless a longer period is justified.
6. Security measures
We apply administrative, technical, and organisational measures appropriate to the risk, including access controls, encryption where suitable for transmissions, and vendor review. No method of transmission over the internet is completely secure; we strive to follow good industry practice.
7. Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict processing, object, data portability, and to withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority (for example the Office of the Privacy Commissioner in New Zealand or your local EU authority).
8. Children
Our services are not directed at minors. We do not knowingly collect data from children without parental authority.
9. Geographic scope
Primary place of business: New Zealand (Otago region, Queenstown). The website may be accessed from other countries. If you are in the European Economic Area, the United Kingdom, or Switzerland, the GDPR or UK GDPR may apply to certain processing, and we describe the relevant rights above. If you are elsewhere, local privacy laws may also apply.
We do not use personal data to infer sensitive health conditions for marketing purposes. Product information on this site is limited to food-supplement context and does not invite the processing of special-category health data through forms beyond what you voluntarily choose to send.
10. Online advertising and measurement
Where we use third-party advertising or analytics tools (for example search or display networks), identifiers such as cookies or device data may be processed as described in our Cookie Policy. Non-essential tags are activated only when you consent through the cookie banner where required. We configure campaigns to respect platform policies for dietary supplements and truthful, non-misleading claims.
We do not use personal data to target individuals based on health conditions. Aggregated or campaign-level reporting may be used to measure delivery and cost.
11. Changes
We may update this policy to reflect legal or operational changes. The “Last updated” date at the top is maintained when substantive revisions are published.